Privacy Policy

Last updated: July 14, 2026

Information you choose to provide

When you use a contact, service inquiry, or provider inquiry form, we receive the information you enter, such as your name, contact information, location, service interest, and message. Please do not submit confidential medical records, Social Security numbers, financial information, or other sensitive documents through these website forms.

How we use information

We use submitted information to respond to your inquiry, connect you with an appropriate Support Solutions team, review provider interest, or follow up about employment and services. Submitting a form does not create a service relationship or guarantee eligibility, enrollment, employment, or placement.

Website service providers

This website uses service providers that help us operate forms and media. Netlify processes website form submissions, Google reCAPTCHA helps reduce automated spam, Paycom hosts the employment job board, and YouTube hosts videos that play after you choose to start them. Those services may process technical information under their own privacy practices.

Cookies and local preferences

The accessibility menu stores your display preferences in your browser so they remain available as you move between pages. The site does not use those preferences to identify you.

Sharing your information

Except as described in this policy, Support Solutions does not sell, trade, rent, or otherwise retransmit personally identifiable information collected online without permission. Information you provide is used for its intended purpose, such as responding to a service inquiry, provider inquiry, employment-related submission, or other request.

Information may be shared with Support Solutions staff and service providers when needed to operate the website and respond to your request. We may also provide information in response to a court order, subpoena, government investigation, or other legal requirement. We may report activities we believe in good faith to be unlawful or release information when reasonably necessary to protect the rights, property, or safety of Support Solutions or others. We retain inquiry information according to operational, legal, and compliance needs.

SMS communications

Mobile phone numbers collected for SMS communications are used solely for organizational communication purposes. Mobile opt-in data, consent, and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes, except as required by law.

Links to other websites

This website may link to third-party websites for information or convenience. When you follow those links, you leave the Support Solutions website. This policy does not cover the information practices, content, or privacy policies of third-party websites. Please review the privacy policy of each site you visit.

Emergency and clinical information

Website forms are not monitored for emergencies and should not be used for urgent or crisis needs. Call 911 for an immediate emergency. Contact your current care team or the appropriate local crisis service for time-sensitive clinical support.

Changes to this policy

Updates to this Privacy Policy will be posted on this page with the date of the newest version. By continuing to use this website, you acknowledge the policy in effect at the time of use.

Questions about this notice

Contact Support Solutions at info@supportsolutionsms.com or (901) 383-9193 with questions about this notice or information submitted through the website.